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Rental/Demo Bike Terms & Conditions

RESERVATIONS

  • Pre-paid reservations guarantee availability of bikes (unless poor weather conditions or mechanical failure force a cancellation – see below)
  • Bikes not previously reserved may be booked on the spot. Stop by or contact us for availability.

PICK UP & RETURN

  • Rental/demo periods are by the calendar/business day.
  • Pickup can be as early as 1/2 hour before store opening.
  • Dropoff can be as late as 1/2 hour after store closing.
  • See Store Hours for specifics.
  • For other arrangements, contact us.

CANCELLATIONS

BY US

  • Unfortunately weather or mechanical failure can occasionally force us to cancel a pre-paid reservation. We will attempt to contact you right away in this event and will offer a substitute bike (if available), or issue a full refund to the credit card used.
  • We are not responsible for losses or inconvenience in these cases.

BY YOU

  • Should you need to cancel your pre-paid reservation, you may by calling us at (415) 459-3334 (no email please).
  • Receive a full refund to your credit card if you cancel at least 48 hours before pickup time.
  • No refunds within 48 hours of pickup time.

AGREEMENT/WAIVER

  • Each rider will be required to sign a separate rental agreement/waiver for his/her bike upon pickup (i.e one per bike).
  • The actual rider of the bike must sign the waiver.
  • Minors (under 18) require a parent or guardian to sign.

WHAT TO BRING

  • Please present a valid drivers license. We will copy this for our records.
  • Bring your own pedals (unless borrowing) and riding shoes with cleats.
  • Bring your helmet (unless borrowing). Required equipment.

RECOUP YOUR FEES

  • The cost of your first demo/rental can be applied toward the price of a bike purchase within one year.