Pre-paid reservations guarantee availability of bikes (unless poor weather conditions or mechanical failure force a cancellation – see below)
Bikes not previously reserved may be booked on the spot. Stop by or contact us for availability.
PICK UP & RETURN
Rental/demo periods are by the calendar/business day.
Pickup can be as early as 1/2 hour before store opening.
Dropoff can be as late as 1/2 hour after store closing.
See Store Hours for specifics.
For other arrangements, contact us.
Unfortunately weather or mechanical failure can occasionally force us to cancel a pre-paid reservation. We will attempt to contact you right away in this event and will offer a substitute bike (if available), or issue a full refund to the credit card used.
We are not responsible for losses or inconvenience in these cases.
Should you need to cancel your pre-paid reservation, you may by calling us at (415) 459-3334 (no email please).
Receive a full refund to your credit card if you cancel at least 48 hours before pickup time.
No refunds within 48 hours of pickup time.
Each rider will be required to sign a separate rental agreement/waiver for his/her bike upon pickup (i.e one per bike).
The actual rider of the bike must sign the waiver.
Minors (under 18) require a parent or guardian to sign.
WHAT TO BRING
Please present a valid drivers license. We will copy this for our records.
Bring your own pedals (unless borrowing) and riding shoes with cleats.
Bring your helmet (unless borrowing). Required equipment.
RECOUP YOUR FEES
The cost of your first demo/rental can be applied toward the price of a bike purchase within one year.